How to Reset eSIM Ultimate Step-by-Step Guide
Tara Schatz

Tara Schatz

5 days ago

How to Reset eSIM? Ultimate Step-by-Step Guide


Resetting an eSIM is a tool for fixing your device’s connectivity concerns. If an eSIM is installed on your device, you may need to reset it to switch carriers or upgrade it. But how can you reset an eSIM? You can do it from your iPhone or Android settings.

In this article, I will go through the details of how you can reset the embedded SIM in your devices. The potential issues you may encounter while resetting and their troubleshooting.


What is eSIM Reset?


Electronic SIM settings refer to deleting and reinstalling eSIMs on devices. When users transfer eSIMs to another device, a reset is usually required. Erasing the eSIMs from devices deletes the cellular plans, and you need to buy a new plan to add another device.   

While factory resetting, you have two options: to keep your eSIM or not. It's upto you to choose according to your preference. 


Why Would You Need to Reset an eSIM?


eSIM reset improves your device’s functionality and improves the network connections. The possible reasons to reset an eSIM may include.


  • Resetting the embedded SIM in your device helps troubleshoot network issues. It also resets your cellular Wi-Fi and ensures smooth connectivity. 
  • If you are switching to the new carrier, reset the eSIM of the current carriers. It will erase the eSIM plan from your device. Now, you can switch to a new carrier's eSIM plan.
  • Resetting the eSIM is the best solution to regain connectivity.
  • You can reset your eSIM card to delete your expired plans. Open your device settings and select the profiles you want to erase.


How to Reset eSIM on iPhone?


It's straightforward. You can reset your iPhone's eSIM from the settings. Follow the step-by-step instructions to reset your iPhone's eSIM, including iPhone 14 and 15.


  • Open your iPhone Settings app.
  • Move to the General section and select Transfer or Reset eSIM.
  • Click on Erase Content and Settings and tap Continue to proceed.
  • In some iPhone models, you may asked for your Apple ID.
  • Now, set the one between two options: Keep or Delete eSIM.
  • To complete the process, click on to Erase button.


After this, your eSIM profile will removed from your iPhone. When you require it again, reinstall via QR code scanning.


How to Reset eSIM Without Deleting It?


Resetting eSIM includes erasing and reinstalling the eSIM cellular plans. While factory reset, you have the option to delete ot keep your eSIM. Keeping eSIM will only reset the settings and data of your device. It is a better option to resolve your device's network or software issues. 


On the other hand, to remove eSIM, you continue to delete the embedded SIM. It will erase your eSIM data plans. Resetting the eSIM allows users to delete and reinstall it again.


How to Restore eSIM After Factory Reset on iPhone?


In factory reset, users have the option to erase data and keep eSIM. Choosing this option keeps your eSIM active after reset. In case your eSIM is accidentally deleted, contact your provider. The carrier will allow you to re-install it on your iPhone.


How to Reset eSIM on Android Devices?


Here is the step-by-step guide to rest eSIM on your Android devices including Google Pixel, Samsung Galaxy, and Motorola.


How to Reset eSIM on Google Pixel?


You can reset your eSIM profile from Google Pixel settings.


  • Open your Android Settings app.
  • Scroll to click Network & Internet.
  • Move to SIMs and then Select the eSIM to remove.
  • Tap to Erase eSIM, and your profile will deleted.


How to Reset eSIM on Samsung Galaxy?


You can follow the given steps to reset eSIM on different models of Samsung Galaxy. 


  • Open your Samsung device Settings.
  • Scroll to Connection and then SIM Manager.
  • Choose the SIM you want to remove.
  • Click to Continue to confirm Erase.

How to Reset eSIM on Motorola Devices?


  • Go to Settings.
  • Tap to Network & Internet > Mobile Network.
  • Click on Advanced and Select eSIM to reset.
  • Confirm to Remove the eSIM

Troubleshooting eSIM Reset Issues


The issues with eSIM reset may be due to outdated software or network issues. The given steps may help you fix the eSIM reset issues.


  • Restart your device; it will help to add up the new information in your device.
  • Ensure to connect with a strong data connection while resetting.
  • Enable airplane mode for a while and then turn it off.
  • Reset your iPhone or Android network from settings.
  • Contact your carrier for detailed assistance.

Can You Reset an eSIM Without Contacting Your Carrier?


Contact your carrier to troubleshoot the eSIM activation failure. If the carrier allows you to reset the eSIM, do so. You will also need carrier assistance for eSIM re-installation. If you do the process with carrier assistance, you can face issues with eSIM re-downloading. Therefore, it's better to avoid resetting without contacting your carrier.


How to Reset eSIM When Switching Carriers?

During carrier switching, you will deactivate the old carrier plans on your device and install the new carrier's eSIM plans. You will contact your current provider and ask the details for eSIM deactivation details. The provider will give you the instructions to remove eSIM. 


Choose a new provider like Phonico eSIM. Register at their official website and download the app. Buy your travel country plans and get the activation codes. You can enter the activation details manually or scan the QR code to complete the process. 


Conclusion


eSIM reset improves your eSIM working ability. Usually, users do it for troubleshooting the eSIM-related issues. Whether you are using an Android or iPhone device, you can do it from settings. 

Reset will remove your eSIM profile from the device but not the whole SIM. Therefore, you can re-install it with the help of your carrier. 

  


FAQs


Does resetting eSIM delete my mobile plan?

If you choose to delete eSIM while resetting, the mobile data and select eSIM profiles are deleted. However, resetting eSIM does not mean permanent removal. You reinstall it again. 


How often can I reset my eSIM?

You can reset your eSIM whenever you need to. There are no specific limitations on resets. However, you must contact your carrier to reinstall your eSIM.


Will factory resetting my phone delete my eSIM?

It's upto you to delete or keep your eSIM while factory resetting. Selecting the erase eSIM option will delete your eSIM. 


What should I do if eSIM is not working after a reset?

If your eSIM is not working after a reset, restart your device and update network settings or your device’s software. You can also contact your carrier to ask for the troubleshooting.