Thank you for choosing Phonico. By using our services, you agree to comply with the terms outlined in this document. These Terms of Use constitute a binding agreement between you and Phonico, LLC ("Phonico," "we," "us," or "our"). Please read them carefully.
By using Phonico services, you agree to abide by these Terms of Use, including but not limited to our Fair Use Policy, Privacy Policy, and Acceptable Use Guidelines. Failure to comply may result in service suspension or termination.
Phonico implements a Fair Use Policy to ensure service quality for all customers. Our standard service plan includes a maximum of 2,000 minutes per month for voice calls. WiFi calling is limited to 1,000 minutes per month. Excessive usage beyond these limits may result in service suspension, reduced speeds, or additional charges.
4.1 Security: Users must maintain the confidentiality of their account credentials and notify Phonico immediately in case of unauthorized access.
4.2 Account Modifications: Users may manage their service plans via the official Phonico website or by contacting customer support.
Coverage, performance, and network availability may be impacted by various external factors such as weather, terrain, or congestion. Phonico does not guarantee uninterrupted service.
6.1 Payment Responsibilities: Customers agree to pay for services as outlined in their selected plans. Late payments may result in service suspension or additional fees.
6.2 Taxes and Fees: Applicable taxes and regulatory fees will be added to the total bill.
7.1 Refund Policy: Phonico offers refunds only for valid reasons, as determined by our customer service team. This policy is in place to prevent abuse and ensure fair usage. Refund requests must be submitted within 7 days of activation.
7.2 Service Cancellation: Plans can be canceled anytime; however, refunds will not be provided for unused service periods.
We prioritize your privacy. Please review our Privacy Policy to learn how we collect, use, and protect your data.
By using Phonico services, you agree to resolve disputes through binding arbitration in Orange County, Florida, waiving your right to a jury trial.